1. Information We Collect
NarwhalSea collects information to provide and improve our lead generation and social advertising services. We collect the following types of information:
Information You Provide
- Contact information (name, email, phone number, business address)
- Business information (company name, industry, target audience details)
- Service preferences and requirements
- Communication preferences
Information We Collect Automatically
- Website usage data (pages visited, time spent, click patterns)
- Device information (browser type, operating system, IP address)
- Performance analytics and service optimization data
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and delivering our lead generation services
- Qualifying potential clients for our services
- Communicating about services, updates, and support
- Improving our services and developing new features
- Ensuring compliance with legal and regulatory requirements
- Protecting against fraud and unauthorized access
3. Lead Data Collection and Use
Our lead generation services involve collecting publicly available information about potential prospects. This process includes:
- Gathering contact information from public business directories
- Analyzing publicly available social media profiles
- Using legitimate data sources and APIs
- Verifying and qualifying lead information before delivery
All lead data collection is conducted in compliance with applicable privacy laws and platform terms of service.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist in delivering our services
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Client information: Retained for the duration of the business relationship plus 7 years
- Lead data: Retained for 2 years or as required by applicable law
- Website analytics: Retained for 2 years
- Communication records: Retained for 3 years
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain processing of your information
- Restriction: Request limitation of how we process your information
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Performance cookies to optimize our services
You can control cookie preferences through your browser settings.
9. Third-Party Services
Our website and services may integrate with third-party platforms and services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: